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Profiles

Leon Voon

Leon Voon

Lead Designer and Experience Design Strategist

GovTech Singapore

Leon Voon leads GovTech Singapore's experience strategy and design team. He has 10 years of experience driving innovation and design thinking in government and 3 years in a financial services innovation lab exploring fintech and design thinking.

Article

How Human-Centered Design Can Help Public Agencies Design Better Digital Services

The launch of an app offering citizens the convenience of reporting any issue to just a single point of contact in government marked the start of Singapore's journey toward being more citizen-centric.